Doctor Whoooo OOH eh! Doctor Who. Doctor Whoooo OOH eh! The DVDS

Well getting these DVD’s was harder than expected. From now on I will only shop at the Future Shop, located at Yonge & 16th Avenue.

The Doctor Who series on DVD was suppose to come out on February 14, 2006, sadly that was not the case. None of the Future Shops that I had contacted received the DVDs. I figured it was just delayed, no biggie, I waited 5 months for them what’s another couple of days.

So everyday after the 14th, I called and asked if the DVDs had come in yet. My answer was no. That Friday, the 17th I was told that Future Shop was only getting 17 copies for all of Canada.

WHAT!!!!!!!

Well I had a gift card since mid December, (I could not get my money back so they gave me a gift card, which was fine because I knew I would use the card on the DVD set), and it is only good at Future Shop, I felt royally cheesed.

Future Shop’s slogan is “Get it Here FIRST!”

Well, my original inquiries from early December into waiting for the Doctor Who DVDs are as Follows:

(ME) Are you going to get the Doctor Who first series on DVD?

(FS) Yes we are.

(ME) Are you going to have a lot of copies?

(FS) Yes we will have a lot of copies, we normally do.

(ME) Will it come out on time?

(FS) Yes. We always get DVDs when they are released.
So I waited till now to use the gift card. But alas…

-No in getting the DVDs
-No in getting in a lot of copies
-No in getting the DVDs when they were released.
I certainly didn’t get it there first.

I was told to contact the Future Shop Customer service over the phone and explained my frustration. The woman on the phone said that was not their problem. So I casually explained to her the idea of “False Advertising”, you know “Get it Here FIRST!”, when “I DIDN’T GET IT AT ALL” & “I WON’T GET IT FROM THERE DUE TO EXTREMELY LIMITED QUANTITIES”.

So after a brief discussion with the Manager of Yonge & 16th Avenue store and the Future Shop Customer service people on the phone, we came to a compromise.

They would not refund me my money into cash, because it is against company policy, but I got them to put the money back onto my credit card.

I’m not sure what the difference is, but hey I could care less. I got my money back and I went to MUSIC WORLD and got the DVDs for $6 less than Future Shop.

I will still shop at Future Shop, but only if it is a necessity.

As for the DVDs, I have 13 episodes, at 44 minutes a piece. That’s what I’m doing on Sunday. A full day of DOCTOR WHO!!!! Over 10 hours of shows and DVD Extras.

Or an all nighter of DOCTOR WHO!!!!

Either way….

FANTASTIC!!!